Terms and conditions
Agreement to Terms of service: By using our Services, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.
Changes to Terms or Services: We may modify these Terms at any time, in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on the Site, or through other communications. It’s important that you review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site or have communicated them to you, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you can’t use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
Eligibility for usage of services: You may purchase the Services only if you are at least 18 years old and capable of forming a binding contract with Catered Fit and are not barred from using the Services under applicable law. If you’re under 18 years old, you may not purchase any of our Services without permission granted by parent or legal guardian.
Registration and Your Information: If you want to use certain features of the Services, you’ll have to create an account (“Account”). You can do this on our Site. It’s important that you provide us with accurate, complete, and up-to-date information for your Account, so you agree to update such information, as needed, to keep it accurate, complete, and up to date. If you don’t, we might have to suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and that you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them, so please keep your password secret and secure. We want to keep all our users safe and happy, so we reserve the right, in our sole discretion, to disable, suspend, cancel, or delete any Account for any reason, or to refuse any user access to any of our Services, if we think doing so will help keep things safe and enjoyable for everybody.
The Services: We provide a platform through which users can buy freshly prepared meals and other Addon food or beverage items are referred to collectively in these Terms as “Meals” or “Meal plan” or “Meal plans” You can purchase Meals by signing up for one of the memberships/subscriptions from our site or by Sales Representative, in person or via email/phone. By agreeing to purchase you are subscribing to our auto renewal program which include an auto renewal of your meal plan for the same selected period of time. On Thursday at 12:00am EST or on your last delivery day you will be auto renewed for same total amount of money you originally paid for your order. For more information on our Meals and Programs, you may visit our FAQs located on our website www.befitnutrition.com. Our Meal delivery services are not currently available in all areas, so please visit our Service Areas page to see if our services are available in your area.
Liability for using our services: Please understand that you use our Services at your own risk. You agree to hold us, as well as our officers, directors, agents, subsidiaries, joint venturers, and employees (jointly and severally, our “Affiliates”) not liable, to the full extent permissible under all applicable law, for any harm, loss, or damage that may come to you or to anyone else as a consequence of your use of our Services. We make a conscientious effort to describe and display every Meal and the anticipated contents of accurately on our Site. All our Meals are handcrafted and thoughtfully planned by excellent chefs, however, occasionally a Meal you receive won’t look or taste exactly as it was described or depicted to you or similarly may not include the exact contents described in its listing due to availability or market conditions beyond our control, for example. You understand that this is normal, and you agree to accept such a Meal or meal plan, regardless of reasonable variation from its description or depiction. We can’t and don’t guarantee the accuracy or completeness of any description or depiction of any Meal. We reserve the right to change or update any such description or depiction, to substitute specific meal ingredients and to correct errors, inaccuracies, or omissions at any time without giving you notice. If you have a complaint or dispute concerning a Meal you’ve purchased through our Services, please contact us, and we’ll try to fix the problem in the manner we deem appropriate, in our discretion.
Placing an order: When you buy a Meal through any of our Services (such purchase, a “Transaction” or “Order”), we may ask you to supply additional information relevant to your Transaction, including, without limitation, your credit-card number, the expiration date of your credit card, and your address(es) for billing and delivery (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information, whether you provide it in the course of a Transaction or in connection with your Account. When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and to charge your payment method for the type of Transaction you have selected; you may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information).
All Sales Are Final: But if something unexpected happens in the course of fulfilling your order, we reserve the right to cancel your order for any reason; if we cancel your order we may refund any payment you may already have remitted to us at our discretion. Auto Renewal: By entering into these Terms, you acknowledge that the Befit nutrition Meal Plan you select has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your membership or subscription by you. We may also periodically authorize your payment method in anticipation of applicable fees or related charges. Memberships and subscriptions continue until cancelled by you, the particular Befit nutrition Meal Plan is cancelled by us or we terminate access to or use of the Services in accordance with these Terms. Meal Plans auto renew at full price for all products included in initial order. Auto Renewals takes place on Thursday at 12:00am EST. You have up until Wednesday at 11:59pm EST to cancel your subscription and not be charged. If you allow for auto renew to take place without prior notice for cancellation you are agreeing to continue use of service and no refund will be issued.
Meal/s or Meal Plans: Befit nutrition offers 5 meal plans: Classic, Slim, Keto, Vegan and custom. Each plan can be customized to a member’s meal preferences and number of meals per day. Meal Plans refers to meals per day as well as any addons. Daily addon items may include: Cold-Pressed Juice, Detox juices, Snacks, Dessert, and Kids Meals. Addon items cannot be delivered without a main meal plan. Befit Nutrition meals require 2 business days advance notice prior to delivery to make any changes. All Befit Nutrition meal plans are subscription based and are subject to auto renew. (see Auto Renew section for further information.)
Allergies and/or exclusions: Allergies and/or Exclusions are ingredients or ingredient categories that you (the member) wish to avoid in your meals or addon items. These ingredients will be omitted from your meal plan IF the allergies/exclusions are offered by our system. By making or not making such selection you agree to receive this meal as is, NO SUBSTITUTIONS WILL BE MADE ON MEMBER SELECTED ITEMS. Befit nutrition will only make substitutions to meals based on the exclusion list when there are no menu options available that suit the members needs. All member allergies should be included in the exclusion list.
User Selection: All befit nutrition meals require meal selections to be made by Wednesday 11:59pm EST, In order to make meal selections you must have an active account with us and be signed in through our member portal. Upon signing into your member portal you will automatically be redirected to the Schedule section of your member portal. Click on the date for meal consumption that you would like to select meals for, then proceed to individually click on the meal 1, 2, 3, 4, 5, 6 meal options depending on the amount of meals for the plan you have purchased. All meal plans will require a minimum of 1 breakfast, lunch, and or dinner with a maximum of 6 total meals on one account. There will be options for breakfast and a combination of lunches/dinners to choose from daily. Our lunches and dinners are interchangeable so you may select a lunch meal for a dinner selection or vice versa. Once the meal is selected click on the continue option which will take you to the next available meal needed to be selected for that day. Once all meals for that day have been selected it will have redirected you to the schedule section of your portal where you will have the option to review your meal selections for that day.
Auto Selection: We give all of our members the option to manually select their meals through their member portal. if for some reason you are unable to select meals for a particular day by the cut off time or just prefer us to make the selections for you, we will select a “Chef’s Choice” option for you based on your default selections and your exclusions. Just sit back and let us do all the work!
Contact and Communication: Befit Nutrition hours of operation are Sunday through Friday 9:00am to 5:00pm EST. You may contact Befit nutrition by emailing info@befitnutrition.com or calling 305-305-0513. We do not guarantee that any communication requests made outside of these channels will be satisfied. Befit Nutrition does not service accounts via Social Media (Facebook, Instagram, Twitter) communication. It is used solely as a marketing channel and any requests for account management or sales through these channels cannot be guaranteed.